The buyer pays the largest amount; therefore they keep the item at the end of the contributor's wear period.

Don't stress! We want to make sure you love your purchase. If for any reason; including change of mind, wrong size, out of stock, or the item is faulty and you no longer wish to proceed, you have the flexibility to cancel it up until you receive the item, try it on and confirm you are happy to proceed in the dashboard. Go ahead and list confidently, and as many things as you want!

Have an unanswered question? We are always here to help. Submit your enquiry to our team at management@stylesyndicate.com.au. We will get back to you as soon as possible, however please allow up to 48 hours for our response.

Yes, you sure can! We want to ensure everyone has access to new season items, no mater where you are located. Buyers are recommended to post the item to their contributor at least 3 business days prior to the start of their wear period to ensure it travels the distance in time. Contributors are recommended to return the item on the last day of their wear period.

Unlike rental or resale, we connect two women who want to buy the same new season item. Our app allows them to buy it together, split the cost and share the purchase.

Style Syndicate helps you secure a contribution to go towards purchasing a new item. If you have already purchased an item, your receipt must prove the purchase was made no more than 15 days before listing it to be eligible for a contribution.

If no offers to contribute have been accepted, a listing will automatically expire after 2 weeks. Buyers are always free to re-list the item.

Each member is encouraged to dry-clean the item before sending it to the other member so it feels as good as new!

We want to build a community of trust and expect our members to be respectful of all items and love and treat them as their own. Items should be received in as good as new condition, however we ask our members to appreciate minor wear and tear may be unavoidable given the nature of wearing and sharing items. We encourage minor wear and tear to be communicated between members. Please see our Misconduct policy for unresolved concerns regarding damages.

We encourage you to communicate with your fellow member to resolve any issues and come to a mutual agreement regarding any damage or misadventure. But don't stress! If any disputes arise and remain unresolved, please contact our team at management@stylesyndicate.com.au to submit a claim for investigation. You can view our full Terms & conditions for further information on how we handle damages, loss of items or unfulfilled actions. We use and store credit card information in Stripe as security in the event an investigation proves any misconduct, in alignment with our Misconduct policy. Please note that Style Syndicate does not take responsibility for the loss or damage of items listed through the platform.

Stripe is the third-party payment gateway we use to ensure you pay and receive contributions safely and securely. We use Stripe Connect which requires certain information. You will only need to set this up once to use Style Syndicate. When setting up Stripe for the first time, you will be asked for various business details. Don't fret - you can use personal details instead of business details. We suggest the below: - Using your Instagram profile URL for your business website - Leaving the ABN field blank - Adding 'Individual/Sole Trader' for your 'type of business' - Adding your home address to your business address - Adding your full name as your Statment Descriptor Please also remember you only need to complete the fields that are not marked ‘optional’. If Stripe can't automatically verify your business and/or identity when you sign up for a Stripe account, you will need to upload a photo of your government-issued ID. You will be notified via email if this is required. If you need any help - or have any questions or concerns, please email us at management@stylesyndicate.com.au, or head over to our homepage to 'Chat with us' directly.

We use Stripe Connect to pre-authorise, charge and payout any offers to contribute. You are welcome to use any Buy Now, Pay Later card that provides you with a full card number, expiry date and CVV to input as your credit card information on the Stripe authorisation form.

No - you are welcome to purchase it from any boutique or retailer. Your receipt will need to prove it’s a new item, not purchased second-hand.

You share the item within the Style Syndicate dashboard - we provide prompts to post, email reminders and you can chat with your contributor or buyer directly.

Found something want to buy new? List it to find someone to contribute to your purchase. If you’ve received an offer to contribute, you have 48 hours to accept it before it automatically expires. Once you accept the offer, you will be prompted to set up or login to your Stripe account. You can now purchase the item, knowing you have a percentage of the price secured from your contributor. Confirm you have received the item and are happy to proceed, then upload your receipt to get the contribution. Your money (less our admin fee) will be paid to your nominated bank account within 2-3 days. Wear it then send it to your contributor for their nominated wear period. You can communicate with your contributor via the dashboard. When the wear period ends, the item will return to you and remain yours.

We are so happy to hear! Join our network by signing up and following the prompts to list your desired purchase. List confidently - if you accept an offer to contribute to your purchase, you have the flexibility to cancel it up until you receive the item, try it on, and confirm you are happy to proceed in the dashboard. Style Syndicate helps you secure a contribution to go towards purchasing a new item. If you have already purchased an item, your receipt must prove the purchase was made no more than 15 days before listing it to be eligible for a contribution.

As the buyer, there are no upfront costs to list. We automatically deduct a small admin fee from your final contribution payout value. You can read more in our Terms and conditions. All transactions are processed securely via Stripe.

Absolutely. As the buyer and person that lists the item, you are welcome to purchase the item at a different price to the initial RRP listed as long as it is still brand new, and and you can provide the purchase receipt proving the item was purchased within 15 days of making the listing.

Don't stress! We want to make sure you love your purchase. If for any reason; including change of mind, out of stock, or the item is faulty and you no longer wish to proceed, you have the flexibility to cancel it up until you receive the item, try it on and confirm you are happy to proceed in the dashboard. Simply log in to Style Syndicate and cancel from within the dashboard, under My desired purchases. This will automatically cancel any received offers to contribute. In the event that after confirming you are happy to proceed, you do not send your item to your contributor for their wear period, your credit card will be charged to reimburse your contributor their contribution, along with 10% of the RRP for any inconvenience. An additional 5% of the RRP will be added to cover payment processing.

Browse the page Contribute to a purchase to find an item to contribute to. Choose your offer - 15% for 15 days, 20% for 20 days or 30% for 30 days. Upon submitting your offer to contribute, you will be prompted to enter your credit card details for pre-authorisation - you will not be charged at this point. The buyer has 48 hours to accept your offer or it will automatically expire. If your offer to contribute has been accepted by the buyer it cannot be cancelled. After accepting your offer, the buyer will purchase the item. Once they receive it, confirm they are happy to proceed and upload their receipt, your contribution will be charged to your nominated card. Then, keep an eye out for an email from your buyer. They will coordinate your wear period within the dashboard.

We require credit card details for pre-authorisation at the time of submitting an offer to contribute. Don’t worry, you won’t be charged until the buyer has received the item, confirmed they are happy to proceed and uploaded their receipt in the dashboard. We use Stripe to store your credit card information securely for payment processing and as a safeguard in the event of any misconduct.

We require credit card details for pre-authorisation at the time of submitting an offer to contribute. Don’t worry, you won’t be charged until the buyer has received the item, confirmed they are happy to proceed and uploaded their receipt in the dashboard. At this point, you will be charged your contribution amount, plus a 4% payment processing fee. We use Stripe to store your credit card information securely for payment processing and as a safeguard in the event of any misconduct.