Privacy policy

At Style Syndicate, we respect the privacy of our online visitors (“you”, “your”, “yours”). We will collect, use, and disclose your personal information in accordance with this Privacy Policy.

 

This Privacy Policy is subject to change at our discretion, and we will update it from time to time. The current version will always be available on our website https://www.stylesyndicate.com.au/privacy-policy. If we change this Privacy Policy in any material way, we will post a notice on our website (as relevant) along with the updated Privacy Policy.

 

Collection and use of personal information

The kinds of personal information we collect about you depends on our relationship with you.

 

We will generally collect personal information directly from you when you interact with us, such as in person, by email, by phone, by enquiry or feedback form, or via our website, social media channels, interviews (via any method), any of our standard forms (including application forms), contract negotiation, our employment and engagement application process, our surveys (where applicable), or any other means when you provide us with your personal information.

 

We will generally collect, hold, use, and disclose your personal information if it is reasonably necessary for or directly related to the performance of our functions and activities, to bring you a more personalised shopping experience on our services, to facilitate our internal business operations (including establishing, maintaining, and managing our relationship with you, and fulfilling our legal requirements), and for any other purpose identified at the time of collection. 

 

When you sign up to become a member, we obtain your personal information including, but not limited to, your name, email address, phone numbers, residential address, shipping address and payment method details. This information is collected in order to process your services with the platform.

 

We collect and use email addresses and mobile numbers when you join a Syndicate via the site so that we can send you any necessary email and text messages related to your Syndicate – such as new messages relevant to your Syndicate.

 

We may use your personal information to provide you with relevant information about our products, special offers that may be of interest to you. If you do not wish to be contacted for these purposes, you can send an email to our Customer Service Team on managment@stylesyndicate.com.au with ‘UNSUBSCRIBE’ in the subject heading.

 

We record data regarding customer activities on our website to analyse data about web page traffic. This assists us to improve our website to tailor it to our customers’ needs.

 

Disclosure of personal information

We generally disclose your personal information for the purposes for which it was collected (set out above).  We may disclose personal information about you to:

• our employees, contractors, consultants and other parties who require the information to assist us with the purposes for which it was collected, and with establishing, maintaining or terminating our relationship with you;

• government departments and agencies where required by law;

• third party service providers who assist us in operating our business and providing information, resources, goods and services to you or someone else on your behalf (including IT and technology service providers and professional advisers such as lawyers, accountants, and auditors);

• third parties to whom you have agreed we may disclose your information and where the information was collected from you (or from a third party on your behalf) for the purposes of passing it on to the third party; and

• any other entity as otherwise required or authorised by law, including regulatory bodies.

 

We are assisted by a variety of external service providers to operate our business and to provide you or someone else on your behalf with the information and services sought.  Some of these service providers may be located overseas, and while there are too many to name, they include Google located in the USA.  We take reasonable steps to ensure these service providers have appropriate security for your personal information and use it only for the purposes for which it was collected.

 

Security of personal information

We store your personal information in different ways, including in paper and electronic form.  We take all reasonable measures to ensure your personal information is stored on secure servers (which may be based in Australia or overseas) in a manner that reasonably protects it from interference, misuse and loss and from unauthorised access, modification or disclosure, including electronic and physical security measures, including:

• limiting access to the personal information we collect about you;

• only providing access to personal information once proper identification has been given; and

• requiring third party providers to have acceptable security measures to keep personal information secure.

 

Despite the reasonable steps we take to secure your personal information, if you provide any personal information to us online (including via our website, social media account, or email) or if we provide personal information to you by such means, the privacy, security and integrity of your personal information cannot be guaranteed during its transmission unless we have indicated beforehand that a particular transaction or transmission of information will be protected (for example, by encryption).

 

Cookies

A cookie is a small data file that a website sends to your computer. It records information necessary for certain website functions such as remembering your preferences or settings. We also use 3rd party cookies (such as the Google Analytics cookie and Google advertising cookies) to measure effectiveness and performance of our service, and to show ads and promotions that are relevant to your specific preferences.

 

The use of cookies is an industry standard and many websites use them to provide useful features for their customers. Most browsers are initially set up to accept cookies. Cookies in and of themselves do not personally identify users, only their computers. A cookie in no way gives Style Syndicate access to your computer. If you’d prefer, you can set yours to refuse cookies. However, you will not be able to take full advantage of our website if you do so.

 

Privacy of children on our website

Our website is intended for users who are 13 years of age and above. If you are under the age of 13, you are not permitted to submit any personal information to our site and are restricted from using our site entirely. We will not knowingly collect any information from any person below the age of 13.

 

If you are a minor over the age of 13, but are under the age of 18, we require that your parent or legal guardian has read Style Syndicate’s Privacy Policy, and must consent to you registering with us or placing an order with us.

 

Sale of Assets

We may expand or reduce our business, and this may involve the sale and/or transfer of control of all or part of our business. Personal information, where it is relevant to any part of the business for sale and/or transfer, may be disclosed to a proposed new owner or newly controlling entity for their due diligence purposes, and upon completion of a sale or transfer, will be transferred to the new owner or newly controlling party to be used for the purposes for which it was provided.

 

Links to third party sites

In an attempt to provide you with increased value, we may from time to time include third party links on our website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy only covers our website and does not cover any other websites. We therefore have no responsibility or liability for the content and activities of these linked sites.

 

Accessing or correcting your personal information 

You may access the personal information we hold about you, subject to certain exceptions.  If you wish to access your personal information, please contact us via the below:

Email: management@stylesyndicate.com.au

 

There are no charges for requesting access to or the correction of your personal information, however we reserve our rights to charge you any reasonable administration fees associated with your request. We will notify you in advance of any applicable fees.

 

We endeavour to respond to those requests within 30 days, but will otherwise respond within a reasonable period. We may decline a request for access to personal information in circumstances prescribed by the Privacy Act.  If we decline a request for access, where reasonable, we will provide you our reasons and information about your ability to complain about such refusal.

 

In order to protect the confidentiality of your personal information, details of your information will only ever be passed on to you where we are satisfied that the information relates to you.  Accordingly, we may request documentation from you which confirms your identity before passing on any personal information which relates to you.

 

If you believe the information we hold about you is incomplete, not up to date, or is inaccurate, please advise us as soon as practicable.  We will take reasonable steps to correct the information if we agree that it is incomplete, out of date, or inaccurate.  We will strive to process any request within 30 days.

 

Making a complaint

Complaints about our Privacy Policy or the way we handle your personal information should first be directed to us at the details set out above.

 

We will investigate and attempt to resolve your complaint in accordance with the Privacy Act. If you are not satisfied with the outcome of this process, then you may contact the Office of the Information Commissioner, Australia. To lodge a complaint, visit the ‘Complaints’ section of the Information Commissioner’s website, located at http://www.oaic.gov.au/privacy/privacy-complaints, to obtain the relevant complaint forms, or contact the Information Commissioner’s office.

 

Further information

If you require any further information or have any queries regarding our Privacy Policy, please contact us at the details set out above.